Our refund policy is clear, simple, and fair. Best of all, it never expires.
If we can’t place your song for any reason, we will give you a 100% refund. Even if we try to pitch your song and we can’t get an influencer to back your track, you will still get a 100% refund because we could not deliver on our “guaranteed streams” promise.
See how we place the risk completely on our end? Either we deliver, or you don’t pay.
If we deliver equal to or greater than the number of streams for your package type, there will be no refunds since we completed our job in its entirety.
In the off-chance that we were only able to complete your campaign goal partially, we will then offer a partial refund equal to the percentage of streams we were able to acquire for you.
For example, if you purchase a 10,000-stream campaign and we can only find influencers that provide 5,000 streams, we will give you a 50% refund.
But here’s the great thing, our “stream guarantee” means that we will continue pitching your song as long as it takes to hit your campaign goal.
If for any reason you were taken off of a playlist early, or your campaign is not going as planned, shoot us an email and we'll work to fix right away!
We want to place all the risk on our shoulders so that you don’t need to worry about whether or not you’ll get your money’s worth. You’re in good hands with us! If you have any questions don’t hesitate to reach out anytime by emailing email@example.com.
Note: (Any attempt to reverse or decline your transaction will void your rights to a refund).